The following are important notices from the City Manager related to the City of Worcester:

Public Buildings & Spaces

• City Hall and all public buildings including the Worcester Public Library and Worcester Senior Center are closed to the public until further notice.
• City parks and open space are open, but Green Hill Golf Course, Green Hill Park Farm and all playground and play structures are closed.
• The Residential Drop-Off sites for bulk, leaf and yard waste drop-off will not be opening at this time.

Meetings & Events

• All City-sponsored events that have an expected attendance of 10 or above have been canceled.
• Worcester will now use a phone conference line for members of the public to participate in all public meetings. Learn More
• All Neighborhood and WHA Meetings are cancelled until further notice.

FY20 Tax/Utility Bill Payment Deadline Extension

The City will take advantage of the Municipal Challenges Bill signed by the Governor. There is a local option to assist those financially affected by COVID-19 to have more time to make payments on recent FY20 taxes (excise, real estate), assessments and water and sewer bills. The City understands the stress that many residents and businesses are under during this unprecedented time and are making every effort possible to alleviate that pressure.

The City will delay the due date for municipal property tax bills to June 1. The City will also waive the payment of interest and other penalties on late payments that were due after March 10 and paid before June 30 for any excise, tax, betterment assessment, water or sewer bill or other charge added to a tax. Learn More

City-Sponsored Construction Projects

All City-sponsored construction projects will be suspended until at least Monday, May 4. This decision, which takes the Commonwealth's recommendations on construction a step further, is being made out of an abundance of caution in protecting the health and safety of Worcester and its residents by preventing the spread of COVID-19. All water, sewer and street work in addition to all utility work will continue uninterrupted.

National Grid

As an essential business, National Grid will continue to provide the following services during the COVID-19 State of Emergency: emergency response, electricity and gas service, customer-requested service. Customers are encouraged to manage accounts online. Call-in service is still available but wait times may be longer. Those who are struggling to pay their bill should contact National Grid as soon as possible for assistance.

The following National Grid activities are temporarily suspended: collections activities and disconnections until at least the end of April (National Grid will evaluate as necessary); non-essential planned electric outages; non-essential electric and gas-related services (manual meter reads, oil-to-gas conversion, gas service upgrades and meter changes (energy efficiency on-premises services). Learn More

Public Schools

All schools and programs, including the Parent Information Center, and HEAD START will be closed until at least Monday, May 4. The Durkin Administration Building will be open to employees and closed to the public but available by telephone. Worcester Public Schools Spring/Summer Mobile Meal Schedule

Worcester Public Library Virtual Help Desk

The Public Services librarians bring the library's in-person services to the people in the community while they're stuck at-home. In addition to calling the library at 508-799-1699, or emailing them, anyone may request a one-on-one virtual help session with a staff member. Learn More

Friendly House's Feeding Sites

Friendly House is providing FREE to-go bags of breakfast and lunch (breakfast the following day). for all children Monday through Friday from 12 - 12:30 p.m. Learn More