× PUBLIC NOTICE: City Hall and all public buildings will be closed to the public until further notice due to the Coronavirus Emergency. More Info



PUBLIC NOTICE: Governor Charlie Baker's emergency order requiring all businesses and organizations that do not provide "COVID-19 Essential Services" to close their physical workplaces and facilities to workers, customers and the public was revised and extended until Monday, May 4th. More Info

The City of Worcester continues to work with and receive guidance from the CDC and the State of Massachusetts on how to treat possible cases and prevent the spread of COVID-19. We encourage you to check out the following information to learn more about COVID-19.

A COVID-19 Information Line has been established at 508-799-1019. The line provides facts and information about COVID-19, how to stop the spread, what to do if someone is experiencing symptoms and quarantine information. The line is available in English, Spanish, Vietnamese and Albanian with an option for individuals to speak live with a nurse, Monday through Friday 9 a.m. to 4 p.m.

Massachusetts 2-1-1 will now provide real-time COVID-19 information, resources, and referrals in multiple languages.

A Nursing Home Family Resource Line has been established by the State of Massachusetts at 617-660-5399. The line establishes one central contact for family members of nursing home and rest home residents and will help answer questions about the care their loved one is receiving during the COVID-19 outbreak. The line is available seven days a week from 9 a.m. to 5 p.m.

An ASL Now Hotline from CSD (Communication Service for the Deaf) has been established where residents can ask questions about COVID-19 and get support. Visit www.csd.org or call via videophone at 833-682-7630.

Response • Relief • Recovery

Need Assistance? • Learn More

Find out about employment and financial assistance available to individuals including employment assistance, the Worcester Creative Relief Fund as well as how to cope with COVID-19.

Business & Organization Assistance • Need Relief?

Find out about financial assistance and programs available to small businesses and organizations including the Small Business Resiliency Grant Program (application deadline closed March 27), Response and Relief Fund Grants and more.

The City of Worcester NEEDS YOU! • Help Us!

Can you sew face masks? Do you have needed items to donate? Do you wish to volunteer as a medical volunteer or volunteer at emergency shelters? Do you want to contribute to the Worcester Together Program? If the answer is yes please help us! *Staffing is an immediate need at DCU Center Field Hospital!*

Heroes Among Us

City of Worcester Mayor Joseph M. Petty, City Manager Edward M. Augustus, Jr. and Medical Director Dr. Michael P. Hirsh wish to recognize those city employees, hospital staff and community members who are helping combat the COVID-19 pandemic and are truly Heroes Among Us!

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Video Library & FAQs

A video library has been created with health tips and facts about the virus from City of Worcester Medical Director Dr. Michael Hirsh. Residents are asked to share these videos widely among their social networks.

Residents needing ASL videos and information may review the CDC's COVID-19 ASL Playlist and the Coronavirus Visual Tool.

Communications from the City Manager

The City Manager has issued an Executive Order implementing temporary measures to minimize the impact of both the Seasonal Flu and the Coronavirus Pandemic, as well as a Declaration of Emergency.

More Info

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