Permit Center

Welcome to the City's centralized location for all permits. Please note this web page represents the first step of a multi-phased approach to improve the customer experience and to create a more efficient administrative permitting process.

Currently, Online Permit Service is available for building, electrical, gas, plumbing and mechanical permits. All other permit applications are available as fillable PDF forms.

NOTE: The State of Massachusetts is requiring all liquor applications go through the State's system. Please visit the State of Massachusetts ABCC Website for fillable applications and information. Please contact the License Commission Office at 508-799-1400 ext. 31437 to obtain additional forms/instructions to file.

Search Applications

Online Permitting

Need Help?

Have a question? You can Contact Us to help you with the permit process.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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