Divisions

Administration & Finance - DPW&P

Jarrett Conner - Assistant Commissioner

The Administration and Finance Division is responsible for all finances of the Department, including three enterprise funds. The Division monitors grants, tracks and requests reimbursements of Chapter 90 Highway Funds, oversees and monitors departmental programs, administers the Customer Service Center, Water and Sewer Billing, capital project cash flows, personnel, payroll, accounts payable and receivables, and all other administrative & financial activities. Other responsibilities include management and administration of landfill and solid waste issues, as well as the management of all street lighting equipment.

Engineering & Architectural Services

K. Russell Adams, P.E. - Assistant Commissioner

The Engineering and Architectural Services Division is responsible for civil engineering, traffic engineering, and architectural services. The Division is comprised of engineers working on projects for streets and sidewalks, parking control management, sewer programs, private street conversion, Conservation Commission issues, traffic studies, traffic signal maintenance, bridge construction, permitting, and other public works issues. Another component of this Division is the Architectural Services section which is responsible for architectural design and support, including construction management and administration services for many of the City’s public construction projects, including construction and renovations of the Worcester Public Schools.

Operations

Matthew J. Labovites - Assistant Commissioner

The Operations Division is responsible for Water and Sewer Operations, Central Garage
activities, Streets and Sanitation, including winter snow plowing operations. Services that are
part of the Operations Division includes street sweeping, the abandoned vehicle program, traffic signs maintenance, pavement marking, street resurfacing, long patch and pothole repairs, streetscape, trash collection, yard waste drop-off, and the Keep Worcester Clean Program.

Parks

Robert C. Antonelli, Jr. - Assistant Commissioner

The Parks Division is responsible for services provided by forestry, recreation programs, parks, Hope Cemetery, public building maintenance, and the Green Hill Golf Course. Services include maintenance and management of over 1,250 acres of the City's 60 parks and playgrounds, as well as 19 miles of grass median strips, 44 grass islands and squares. The Forestry section makes sure that trees are planted, trimmed, and removed as needed and as scheduling allows. Hope Cemetery provides for public and private interments, lot sales, marker and monument installation and proper cemetery maintenance. The programming and permitting of all parks and playground facilities is performed by the Parks Division. This includes permitting for baseball, softball, soccer, rugby, tennis, basketball, street and field hockey, and other events. Staff and technical support is also given to the Hope Cemetery Commission, the G.A.R. Hall Board of Trustees, and the Parks and Recreation Commission.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
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Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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