Office on Disabilities

Jayna L. Turchek, Esq., Director

About

The Office on Disabilities ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs. In addition, this office:

  • Provides services and referrals to the roughly 25% of the Worcester population with disabilities and their families;
  • Monitors the city's development for the proper accessibility protocols;
  • Encourages public awareness of disability issues;
  • Reviews and make recommendations about policies, procedures, services and activities of city departments and agencies as they affect people with disabilities;
  • Works in cooperation with city departments and agencies to bring about full and equal participation by people with disabilities;
  • Advises and assists city officials and employees in ensuring compliance with local, state and federal laws and regulations that affect people with disabilities;
  • Provides information, referrals, guidance and technical assistance to individuals, public agencies, businesses and organization in all matters pertaining to disabilities on a confidential and free basis.

Top Services

Programs & Initiatives

Group of People, Most in Wheelchairs
Disability Etiquette
Many people do not know what to say or how to act when they meet someone with a disability. Treat someone with a disability as you would like to be treated and you can't go wrong. Here is a brief list of tips to help in communicating with someone with a disability.
Smart911 Logo, Green Square with White Lock and Black Word
Smart911
Smart911 allows residents to provide the details that 911 call takers may need in order to assist them during an emergency. Anytime you make an emergency call from a phone registered with your Safety Profile, the 911 systems recognizes your phone number and automatically displays your profile.
Election Assistance Commission Logo, Blue Circle with Yellow Letters with Eagle Holding Olive Branch and Arrows with American Shield in Front with Blue and White Circle Above
Voting
The City of Worcester is proud to have AutoMARK Voter Assist Terminals, "ballot-marking" devices, at each polling location throughout the City. These terminals are designed to provide persons with disabilities a private and independent way to vote although the terminal may be used by anyone.
People in Wheelchairs Crossing the Street
Wheelchair Stroll
Wheelchair strolls provide an opportunity to navigate the streets of Worcester from the perspective of a wheelchair and to understand accessibility in a new way.

Reports

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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