Know Your Rights

The Office of Human Rights assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.

Consumer Rights Word Cloud
Consumer Rights
The purpose of the Worcester Consumer Rights Program is to provide amicable mediation to consumers who are involved in a dispute or have a complaint against a business that is licensed to operate in Massachusetts.
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Disability Rights
The Office on Disabilities ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs.
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Housing Rights
The Worcester Fair Housing Project provides advice and representation to anyone in Worcester County who has been the victim of housing discrimination.
Labor Word Cloud
Labor Rights
Learn more about labor rights and unlawful discrimination.
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Language Rights
The City of Worcester provides access to programs, services and information for persons with Limited English Proficiency (LEP).
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LGBTQIA Rights
The City of Worcester is a welcoming community for individuals who identify as lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA). 
Women's Rights Word Cloud
Women's Rights
The City of Worcester is committed to formulating, encouraging, promoting, and monitoring programs and policies relative to the status of women.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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