Know Your Rights

The Office of Human Rights assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.

Consumer Rights
The purpose of the Worcester Consumer Rights Program is to provide amicable mediation to consumers who are involved in a dispute or have a complaint against a business that is licensed to operate in Massachusetts.

Wheelchair Rendering Made of the Word Equality

Disability Rights
The Office on Disabilities ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs.

Hand Holding Pen and Checking Yes Box to a Question About Housing Discrimination

Housing Discrimination
The Massachusetts anti-discrimination laws protect you if you are treated differently or unfairly based on your membership in a protected class by your landlord or condo association, and when you are seeking new housing.

Labor Rights
Learn more about labor rights and unlawful discrimination.

Spanish

Language Rights
The City of Worcester provides access to programs, services and information for persons with Limited English Proficiency (LEP).

LGBTQIA Rights
The City of Worcester is a welcoming community for individuals who identify as lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA).

Women's Rights
The City of Worcester is committed to formulating, encouraging, promoting, and monitoring programs and policies relative to the status of women.

Services for Women in Worcester Map

Civil Rights Complaint

If you believe your civil rights have been violated, call the Massachusetts Attorney General’s special hotline at 1-800-994-3228 or file a civil rights complaint online. You should also contact your local police department immediately if you feel you have been a victim of a hate crime.

Contact Information

Office of Human Rights
City Hall Room 109
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1030 x31136
Fax: 508-799-1040
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Know Your Rights

Civil Rights Complaint

Contact Information

About Worcester

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