×Several City buildings offering municipal services are open to the public by appointment, including City Hall from 9 a.m. - 4 p.m. More Info

Permits & Licensing

Engineering

For information on all city permits, licenses and fees, visit Permit/License Center.

We encourage you to submit your application ONLINE through our permit portal links below! Please complete all required fields, electronically sign and upload the appropriate documents.

Before you can submit an application for a permit or license you must create an account. Please see Signing Up, Creating a Profile & Accessing Your Information and Applying for a Permit & Paying Fees.

Permit/License Types

In addition to creating an account, if you are a new contractor, you must register as a New Contractor and attach a copy of your insurance binder.

Alternatively, if you are a company already on file with DPW&P, you can request updates to your company contact information, insurance and surety via the Company and Individual Information Updates.

DPW Engineering Permit • Apply Now!

  • Curb Cuts
  • Drain Connections, Repairs and Mains
  • Drinking Water Pipes and Fire Pipe Work
  • Main Inspections
  • Sewer Connections, Repairs and Mains
  • Street Closings
  • Street Obstructions
  • Street Openings
  • Trenches

Resources

Flow Test Permit • Apply Now!

Complete one application for each flow test requested. Please submit your application at least one (1) week prior to requested test date.

General Hydrant Use Permit • Apply Now!

  • Dust Control
  • Flushing Private Water Lines
  • Sewer Inspection Contract
  • Street Resurfacing Contract

Complete one application for each hydrant use requested. Please submit your application at least one (1) week prior to requested use date. Use of a reduced pressure back flow preventer is required unless prior arrangements are made.

Grant Plan Review • Apply Now!

Move Overweight Loads on Local Streets • Apply Now!

Application Requirements:

  • Copy of Route Map
  • List of Equipment (Description, Registration of Hauling Vehicles, Overall Dimensions, GVW, etc.)
  • Copy of Permit Issued by Mass DOT if Travel Route Includes State Highways
  • Original Certificate of Insurance with City of Worcester Named as an Additional Insured Party

Stationary Vendors • Apply Now!

Wastewater Discharge • Apply Now!


Alternatively, you may continue to use the following applications. Include your phone number, sign, date and send along with the appropriate documents to the email address or fax number on this page.

You may also mail your application to the DPW Engineering Division, however we recommend you follow up to ensure that it was received and that only copies of the original documents are mailed.

Please contact our office with any questions at 508-929-1300.

Small Wireless Facilities in the Right of Way

Small Wireless Attachments on a Pole
For those seeking to locate wireless facilities within the right of way, please review our "Small Cell" page for complete details and permit application.

Learn More

Resources

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

More Info - Appointment Hours

Chat with a Live DPW&P Customer Service Member!

Sign Up for ALERTWorcester!

Stay Connected:
Facebook Icon  Twitter Icon  YouTube Icon

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

Facebook, Twitter, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Privacy Policy | Site Map

© 2022 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov