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Air, Water & Hazardous Materials

The Air, Water, and Hazardous Material Division inspects public swimming pools, natural bathing areas, rDNA labs, responds to hazardous materials spills, and addresses complaints regarding air, noise, and odor pollution.

  • To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.

Permit/License Types

  • 21e Records Search
  • Public Bathing Beach
  • Private Bathing Beach
  • Day Camp
  • Summer Recreational Camp
  • Ice Skating Rink
  • Public Pool
  • Semi-Public Pool
  • Special Pool/Spa
  • rDNA Facility
  • Disposal Works Installer
  • Soil Percolation Test
  • Plan Review for Septic System
  • Disposal System Construction
  • Abandoned Septic System
  • Well Permit

Schedule of Fees

We encourage you to submit your application ONLINE through our permit portal links below! Please complete all required fields, electronically sign and upload the appropriate documents.

Before you can submit an application for a permit or license you must create an account. Please see Signing Up, Creating a Profile & Accessing Your Information and Applying for a Permit & Paying Fees.

21e Records Search • Apply Now!

Please clearly define the address by street and number. Only one street number is allowed per application.

Bathing Beach License • Apply Now!

  • Public Bathing Beach
  • Private Bathing Beach

Camp License • Apply Now!

  • Day Camp
  • Summer Recreational Camp

Ice Skating Rink License • Apply Now!

Public Pool License • Apply Now!

  • Public Pool
  • Semi-Public Pool
  • Special Pool/Spa

If you are looking for a permit to install a pool at your private residence you will need to apply for a building permit and an electrical permit.

rDNA Facility License • Apply Now!

Septic Systems

Soil Percolation Application Requirements:

This permit is NOT transferable without prior approval of the Department of Inspectional Services.

Well Permit • Apply Now!


Alternatively, you may continue to use the following applications. Include your phone number, sign, date and send along with the appropriate documents to the email address or fax number on this page.

You may also mail your application to the Housing/Health Division, however we recommend you follow up to ensure that it was received and that only copies of the original documents are mailed.

Please contact our office with any questions at 508-799-1198.

Contact Information

Inspectional Services
25 Meade Street
Worcester, MA 01610

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1198
Fax: 508-799-8544
Email Us

Office Hours:

Building & Zoning
Monday - Friday
8 a.m. - 4:30 p.m.

Housing & Health
Monday - Friday
8:30 a.m. - 5 p.m.

Apply for a Permit Report a Problem

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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