Keep Worcester Clean Program

Foliage and Flowers around a Pond at the Vietnam Veterans' Memorial at Green Hill Park

Keep Worcester Clean (KWC) is a coordinated city-wide effort by multiple partners who work year-round cleaning litter and other debris such as abandoned vehicles, graffiti and more, from the streets and sidewalks. But they can't do it alone - residents who respect and value their community are the heart of the program. We must all work together to keep our city clean.

KWC Summary Sheet

How You Can Help

We must all work together to Keep Worcester Clean. Here are some simple ways that you can help:

  • During the Fall Leaf Collection Program, rake leaves from the sidewalk to the edge of the street gutter. Once the street is posted with the leaf collection flyers, push the leaves into the gutter for collection.
  • During the Spring Sweeping Program, sweep winter sediment into the gutters on your street.
  • Illegal dumping is not only a nuisance, it carries a hefty fine. To dispose of bulk items properly, contact Customer Service for an appointment at the Millbury Street Residential Drop-Off & Recycling Center. For curbside pick-up with a per-item fee, you can call the City's recycling contractor, Casella Waste Management of Massachusetts, Inc. at 508-832-2349.
  • Report incidents of graffiti, missing street signs, abandoned vehicles, blocked catch basins, etc. to DPW&P Customer Service by calling 508-929-1300 or going online.
  • Set a good example and don’t litter! Keep a small trash bag in your vehicle for trash.
  • Set recyclables and trash at the curb between 6 a.m. and 7:30 a.m. on your scheduled collection day.
  • To avoid recyclables from blowing out of your bin, place heavier items on top.
  • Use designated trash receptacles in city parks. Receptacles are for litter, not household trash.

Please help keep our city clean!

  • To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.


Pile of Houeshold Trash on Sidewalk in Violation of City Ordinance

What NOT to do:

  • The trash in the photo was placed out a day early.
  • Both yellow bags have been ripped open and the contents will soon become litter.
  • The recycling bin contains items that are not recyclable.
  • Large items left on the curb are not only unsightly but a violation of City ordinance. Bulk items, including furniture, appliances and electronics can be dropped off by appointment at the Residential Drop-off Center. Call Customer Service to arrange an appointment at 508-929-1300.
  • This location is along a busy street and intersection where many cars pass by daily. This is not the message we want to send as a city.

Please help #KeepWorcesterClean by following the trash and recycling policies.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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Customer Service Line
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7:30 a.m. - 5 p.m.
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