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Benefit Plans & Forms

If you are unsure which plan that pertains to you, please check the bottom of the rate sheets for a list of covered groups or call Human Resources at 508-799-1030.

Important: Employees and retirees are only allowed to make plan changes during open enrollment unless a qualifying life event has occurred. Open enrollment typically occurs in May for Active/Retiree (Non-Medicare) and Oct/Nov for Retiree (Medicare).

Rate Sheets

Plan Comparisons

Voluntary Benefits

The City of Worcester is pleased to announce the addition of voluntary benefits for employees!

The following programs will be available for enrollment year-round and will be billed directly to you, no payroll deductions, at a group discounted rate managed directly through the vendor.

  • Liberty Mutual Auto & Home Insurance
  • Nationwide Pet Insurance
  • Sontiq/Cyber Scout ID Theft Protection

Learn More

Provider Documents & Forms

Contact Information

Benefits Office
City Hall Room 109
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1030
Fax: 508-799-1040
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Additional Contact Info

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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