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Police Reports

When you need to file a police report you may do so from your residence, the place of the incident or Police Headquarters. The City of Worcester frequently has a high volume of calls with various levels of severity that need to be handled by the Patrol Division. Because of this and other extenuating circumstances, you must be prepared for a response time that may be greater than you expect. Due to this, if there are no pressing issues where you must remain at the incident, the most comfortable place for you to await the responding officer to complete your report will most likely be at your own home.

Until further notice, the Records Bureau service window at Police Headquarters, 9-11 Lincoln Square will be unavailable. Copies of most incident reports can be obtained at no cost through the Public Records Portal. This should only be used to request a copy of an existing police report concerning a past incident. To file a new report, or to request police assistance in Worcester, please call 508-799-8606, or in an emergency dial 9-1-1.

Public Records Portal

Citizens should be aware that recent changes to Massachusetts General Law restricts access to reports concerning incidents of domestic violence.

If you are a victim or other individual specifically authorized to obtain such information under M.G.L. c. 41, §97D, you may obtain records to which you are entitled outside of the public records process by providing a hard copy notarized letter stating your relationship to the case, the date, time and location of the incident, and where you would like the documents sent. Please send the notarized letter to:

Worcester Police Department
Attn: Records Bureau
9-11 Lincoln Square
Worcester, MA 01608

WPD will contact you if additional information is required to confirm your identity.

If you have any questions, please contact the Police Department by email at wpd@worcesterma.gov or call 508-799-8630. The Worcester Police Headquarters are open 24 hours X 7 days a week.

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Contact Information

Records Bureau
Police Headquarters
9-11 Lincoln Square
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Emergency: 911
Phone: 508-799-8630
Fax: 508-799-8680
Email Us

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Worcester Police Department Patch

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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