Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
All streets are now open in the City City of Worcester
Posted: Tuesday 09/18/18 2:02 PM
Please avoid the area of Austin and Bellevue due to flooding City of Worcester
Posted: Tuesday 09/18/18 11:34 AM
Please avoid the area of Dewey and Parker due to flooding City of Worcester
Posted: Tuesday 09/18/18 11:33 AM
Please avoid the area of Washington at Kelley Sq due to flooding City of Worcester
Posted: Tuesday 09/18/18 11:27 AM
At this time Cambridge St is now open, but due to the predicted rain try to use an alternate route.
Posted: Tuesday 09/18/18 11:14 AM
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2 Coppage Drive
Worcester, MA 01603
24 Hours x 7 Days
City of Worcester Customer Service