2 Coppage Drive
Worcester, MA 01603
The Regional Emergency Communication and Emergency Operations Center in Worcester houses the 911 Regional Emergency Communications Center, Worcester's Emergency Operations Center and 911 training facility and all administrative offices for the city's Emergency Communications Department and Emergency Management Division staff. The center also serves the Town of Leicester for public safety 911 dispatch services and complements the city’s emergency radio system.
The facility was built by JJ Cardosi, Inc and was funded by the City of Worcester, with help from a $1.6 million Regional Public Safety Answering Point Development Grant and more than $600,000 by the State 911 Department.
The facility creates multiple system redundancy and allows space for future expansion in response to the state’s requirement that the city's 911 center accept all wireless 911 calls directly. This piece of emergency infrastructure helps ensure Worcester's police, fire and other emergency responders and public works personnel have the best tools possible to keep residents safe.
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