Cable Services

Judith A. Warren - Director

The priorities of the Cable Services Division include:

  • Administering the cable television franchise agreement and disbursing funds received by that agreement.
  • Operating the government access channel.
  • Processing customer inquiries, discounts and complaints with the cable operator.
  • Monitoring activities of the cable operator and assisting the Cable Television Advisory Committee.
  • Providing oversight to all cable operations including public television, education and government access.

City Hall Room 405
455 Main Street, Worcester, MA 01608
Phone: 508-799-1385, Fax: 508-799-1208
Email: cableservices@worcesterma.gov
Office Hours: Monday - Friday 8:30 a.m. - 5 p.m.

Cultural Development

Erin I. Williams - Cultural Development Officer

The priorities of the Cultural Development Divisions include:

  • Facilitating small- and large-scale development projects and disposition of City-owned surplus land.
  • Management and implementation of City development projects.
  • Engagement in planning initiatives to create new places for Worcester’s growth and expansion.
  • Building the vitality of the downtown core and neighborhood centers through the creation of new cultural and entertainment opportunities.
  • Attracting new residents and visitors through the promotion of cultural offerings and activities.
  • Marketing Worcester’s assets to the region and beyond.

City Hall, 4th Floor
455 Main Street, Worcester, MA 01608
Phone: 508-799-1400, Fax: 508-799-1406
Email: development@worcesterma.gov
Office Hours: Monday - Friday 8:30 a.m. - 5 p.m.

Diversity & Inclusion

Suja Chacko - Chief Diversity Officer

The Diversity & Inclusion Division is dedicated to recruiting, hiring, including, developing, retaining, engaging and motivating a diverse, results-oriented, high-performing workforce. This is accomplished by:

  • Adjusting employment and promotion processes.
  • Using strategic hiring initiatives for underrepresented people.
  • Ensuring all employees have access to diversity and inclusion training and education.

City Hall Room 109
455 Main Street, Worcester, MA 01608
Phone: 508-799-1030, Fax: 508-799-1040
Email: CityManager@worcesterma.gov
Office Hours: Monday - Friday 8:30 a.m. - 5 p.m.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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