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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

The City of Worcester values the safety of our employees, our residents and our visitors. In accordance with the City of Worcester's Vaccination Verification Policy, if you are selected for any job with the City of Worcester you must be either fully vaccinated against COVID-19 or submit proof of weekly COVID-19 testing.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: LEAD INVESTIGATOR, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Human Resources
Apply Start Date
Apply End Date
Open Until Filled
Full Time
40 Per Week
$74,114 - $97,427 annually


The Human Resources Department seeks applicants for the position of Lead Investigator to perform complex investigative review and enforcement work concerning allegations of employee misconduct by City employees, residents and other individuals who interact with City employees. Responsibilities of this position include but are not limited to:
• Receive and investigate complaints concerning alleged employee misconduct or violations of employment policies
• Identify investigative issues; recognize administrative violations; initiate investigations, and collect and evaluate evidence to formulate sound defensible investigative conclusions; draft investigation reports
• Manage investigative caseloads; maintain records of investigative cases, evidence, and property
• Identify areas in which City employees require trainings to ensure compliance with local, state and federal statutes, ordinances, rules and policies related to their employment; facilitate compliance training as needed
• Testify in hearings or at administrative proceedings concerning findings of investigation

• Thorough knowledge of relevant state and federal personnel laws, practices and regulations, including civil rights, ADA, MCAD and EEOC;
• Ability to analyze municipal personnel policies and procedures;
• Understanding of department operations and related services;
• Proficiency with computers and Microsoft office Suite, as well as website, social media and website technology in support of department operations;
• Excellent verbal and written communication skills;
• Ability to mediate employee concerns and enforce personnel rules and regulations in an impartial manner;
• Ability to develop and implement a wide range of personnel services, programs, procedures and policies;
• Ability to work effectively with confidential and sensitive information;
• Ability to travel between City buildings and occasionally throughout the State.

• Master’s Degree in Business/Public Administration, Human Resources, Management, or related discipline plus five (5) years of work experience conducting investigations related to discrimination, violations of workplace policies, MCAD, ADA, EEOC, Sexual Harassment and employee misconduct; OR,
     o A Bachelor’s Degree plus ten (10) years of experience conducting investigations related to discrimination, violations of workplace policies, MCAD, ADA, EEOC, Sexual Harassment and employee misconduct, will be considered in lieu of the above mentioned requirements.
• Five (5) years of experience with narrative report writing.
• Three (3) years of experience in a supervisory capacity.
• Two (2) years of work experience writing detailed employment investigation reports.

• Juris Doctor Degree.
• Any specialized certifications/training in MCAD, EEOC & ADA investigations.
• Two (2) years of experience with internal investigations in a municipal or public setting.
• Two (2) years of experience providing advice and counsel regarding personnel and confidential matters.
• Five (5) years of supervisory experience in an office setting.

STARTING SALARY: $74,114 - $97,427 annually, full-time, exempt, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Open until filled. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

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