The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.
The City of Worcester values the safety of our employees, our residents and our visitors. In accordance with the City of Worcester's Vaccination Verification Policy, if you are selected for any job with the City of Worcester you must be either fully vaccinated against COVID-19 or submit proof of weekly COVID-19 testing.
CUSTOMER SERVICE REPRESENTATIVE
OFFICE OF THE TREASURER & COLLECTOR OF TAXES
CITY OF WORCESTER
The Office of the Treasurer and Collector of Taxes seeks qualified candidates for the role of Customer Service Representative. The Customer Service Representative is responsible for supporting the Parking Administration division by handling inquiries from the public; responding to citizen complaints, including the explanation of departmental policies and regulations to other city employees and the general public; providing information related to parking tickets and other fines issued by the city. This position is also responsible for overseeing functions of the City Hall mailroom, including sorting and preparing all incoming/outgoing & interoffice mail, and maintaining and managing all mailroom supplies, including the operation of two automated mailing machines and postage meter.
Bilingual applicants are encouraged to apply.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
SALARY RANGE: $14.90 - $19.52 hourly, full-time, with an excellent benefits package.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, FEBRUARY 4, 2022 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.