Divisions

Administration, Special Project Management & Cultural Development

Heather Gould - Assistant Chief Development Officer

Headed by the Assistant Chief Development Officer for Administration and Special Project Management, the priorities of the Divisions include:

  • Facilitating small- and large-scale development projects and disposition of City-owned surplus land.
  • Management and implementation of City development projects.
  • Engagement in planning initiatives to create new places for Worcester’s growth and expansion.
  • Building the vitality of the downtown core and neighborhood centers through the creation of new cultural and entertainment opportunities.
  • Attracting new residents and visitors through the promotion of cultural offerings and activities.
  • Marketing Worcester’s assets to the region and beyond.

Business & Community Development

Paul D. Morano, Jr. - Assistant Chief Development Officer

Headed by the Assistant Chief Development Officer for Business & Community Development, the priorities of the Division include:

  • Promotion of private enterprises through financial and site search assistance.
  • Outreach to key property owners to encourage and support revitalizing opportunities for land redevelopment.
  • Improving connections between and among the City’s many economic generators.
  • Connecting entrepreneurs and property owners with public financing opportunities.
  • Providing advocacy and supportive services to Worcester-based businesses.

Cable Services

Heather Gould - Assistant Chief Development Officer

Headed by the Assistant Chief Development Officer for Administration & Special Project Management, the priorities of the Division include:

  • Administering the cable television franchise agreement and disbursing funds received by that agreement.
  • Operating the government access channel.
  • Processing customer inquiries, discounts and complaints with the cable operator.
  • Monitoring activities of the cable operator and assisting the Cable Television Advisory Committee.
  • Providing oversight to all cable operations including public television, education and government access.

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Neighborhood Development & Housing Development

Andrew Taylor - Assistant Chief Development Officer

Headed by the Assistant Chief Development Officer for Grants Management and Compliance, the priorities of the Divisions include:

  • Providing neighborhood-based public services and housing development that focuses on the provision of enhanced physical and human infrastructure systems in challenged neighborhood areas.
  • Facilitating neighborhood redevelopment in collaboration with the neighborhood-based non-profit organizations, neighborhood institutions, stakeholders, regulatory authorities, and other City Departments to address neighborhood needs and concerns.
  • Securing, managing, and monitoring millions of dollars in intergovernmental grant programs that provide for family and individual safety-net services each year.
  • Implementing comprehensive neighborhood stabilization and revitalization initiatives.

Planning & Regulatory Services

Stephen S. Rolle - Assistant Chief Development Officer

Headed by the Assistant Chief Development Officer for Planning & Regulatory Services, the priorities of the Division include:

  • Providing board support, as well as program and policy analysis, related to land use issues and regulatory programs.
  • Managing and implementing the City’s Green Energy program.
  • Providing direct customer service to developers, real estate attorneys, architects, engineers, and residents regarding land use and zoning.
  • Coordinating interdepartmental analytical efforts.
  • Playing an important role in the City’s future development by balancing quality-of-life, long term sustainability, and economic competitive advantage.

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