× Several City buildings offering municipal services are open to the public by appointment only, including City Hall from 9 a.m. - 3 p.m. More Info | Coronavirus Info

Reopening Worcester

Reopening Worcester

Reopening Municipal Buildings

Several City buildings offering municipal services are open to the public by appointment only, including: City Hall, the Municipal Service Center, DPW&P (East Worcester St. & Skyline Drive), Worcester Police Department, Inspectional Services/Worcester Fire Department. All locations will open with limited capacity, restricted hours and stringent safety protocols.

Following state mandates and public health recommendations, there will be limited capacity to allow for social distancing, with door monitors at both the entrance and exit to assist. Entry will not be permitted without a mask (masks will be available for those who do not have one). All visitors will be required to sign in upon entry and their information will be recorded for the purposes of contact tracing.

City Hall appointment hours are 9 a.m. - 3 p.m. View full deails below:

More Info - Appointment Hours Schedule Your Appointment

Note: Payments, vital record requests and many other services can be completed online if you do not wish to schedule an appointment in-person.

Executive Order Maintaining the Current Standards for Restaurants

State Announces 9:30 PM Curfew on Alcohol Sales; Insurance Relief for Sec. 12 Establishments Closed During the Pandemic

  • Effective November 6, 2020, all retail alcohol licensees must cease service of alcohol on their premises by 9:30 p.m. and patrons must leave the premises by 10 p.m.
  • Section 12 On-premises license holders who are closed during the COVID-19 state of emergency may renew their licenses for 2021 without providing proof of liability or worker's compensation insurance. Renewals are being mailed to license holders today and must be returned by November 27, 2020.

For more information, please refer to the November 6, 2020 ABCC Advisory.

Worcester Maintains 6 Person Table Limit and Prohibits Bar Seating at Restaurants

The City Manager issued an executive order maintaining the current standard of allowing no more than 6 people to dine at a restaurant table and prohibiting bar seating in restaurants. This executive order will remain in effect until such time that the City moves from a red to a yellow state designation.

Retail & Restaurant Toolkit

Find helpful tips on how you can promote your business and make the most of your business reopening!

*Download and print out these helpful signs for your business!

*Speacial thanks to the World Smile Foundation and the Family of Harvey Ball for allowing use of the original Harvey Ball Smiley Face.

Outdoor Dining Applications

Restaurant Tables and Chairs Setup and Empty Outdoors

Pursuant to the Governor's June 2, 2020 Order and the City Manager's June 3, 2020 Executive Order, the City of Worcester is accepting applications for the temporary extension of restaurants to provide for outdoor table service. Once reviewed and approved by the Worcester License Commission, restaurants will be able to offer expanded outdoor dining options under Phase II of the Commonwealth's re-opening plan. This expedited application process will significantly decrease the timeframe for extending existing restaurants into outdoor spaces, and additionally offer expanded opportunities for outdoor dining.

To facilitate the expedited application process, the Worcester License Commission is scheduling additional meetings to review and process applications under the City's temporary outdoor dining program.

There is no fee to apply for a temporary outdoor dining extension:

For more information, email OutdoorDining@worcesterma.gov (preferred) or call 508-799-1400 x31440.

Parks & Recreation Updates

Golfers on the Green at Green Hill Golf Course

The Green Hill Golf Course Driving Range & Putting Green are now open, following Phase II reopening protocols. This includes social distancing, sanitation, no sharing of equipment and other restrictions. For reservations, visit www.greenhillgc.com.

The Grill on the Hill Restaurant at the Green Hill Golf Course has also reopened for outdoor dining, following protocols under the Phase II Reopening Plan. Seating is limited, and reservations are recommended. Call ahead at 508-854-1704. You may also visit www.grillonthehillworcester.com.

In accordance with the Phase III reopening, the City is adjusting its policies on the use of Parks and Athletic Fields.

  • Parks & Fields Reopening Plan
  • Baseball, softball and field hockey games may start being played. Leagues must meet Phase III Step 1 requirements. Permits are required and no tournaments are allowed.
  • All fields for football, soccer, rugby, lacrosse and ultimate Frisbee remain open for practice only.
  • The City is also allowing events in parks that meet the Indoor and Outdoor Events to Address COVID-19 Guidelines. Large events, such as street festivals, parades and road races will not be allowed. Events will be restricted to 25 percent of a facility's maximum capacity (no more than 25 people, or 50 people outdoors).
  • Handball courts at Green Hill Park and Crompton Park are open for play.
  • Tennis and Pickleball courts are also open, while Basketball and Volleyball courts remain closed.
  • Playgrounds in 35 parks and the Skate Park at Green Hill Park opened as of Saturday, June 20.
  • Dog parks are reopened as of Friday, June 12.
  • The water at Hope Cemetery has been turned on at all spigots, with signs encouraging visitors to sanitize their hands before and after each use.
  • Public restrooms remain closed. Green Hill Farm also remains closed.

Residential Drop Off Center

Residential Drop-Off Center Main Entrance from Street in Autumn

The Bulk Waste Drop-Off Program will be taking apointments starting Saturday, June 13. The yard waste service is for Worcester residents only. There are no commercial entities and no commercial vehicles allowed. For as long as the crisis lasts, residents will be required to empty their own vehicles. Residents must wear a mask/face covering if getting out of the vehicle. Employees must also wear a mask/face covering. To protect residents and employees, employees will not have direct contact with residents or vehicles. Employees will direct residents where to pull up their vehicles, and where to dump waste.

Residents may drop off yard waste free of charge at the following times:

  • Wednesdays: 8:30 a.m. - 3 p.m.
  • Saturdays: 9 a.m. - 5 p.m. (9 a.m. - 4 p.m. in November)
  • Sundays: 9 a.m. - 5 p.m. (9 a.m. - 4 p.m. in November) - Millbury Site Only

Reopening Massachusetts

The State of Massachusetts has set up a dedicated page for the Governor's phased reopening plans and guidance information. Stay up-to-date by visiting the Mass.gov site for complete details.

Reopening MA

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508-929-1300
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