×Several City buildings offering municipal services are open to the public by appointment only, including City Hall from 9 a.m. - 3 p.m. More Info | Coronavirus Info

Reopening Worcester

Reopening Worcester

Municipal Buildings - Reopening

City Hall and other municipal buildings are open to the public by appointment only.

In addition to City Hall, the reopenings include Worcester Public Library; Department of Public Works and Parks offices; and 25 Meade St., which houses Inspectional Services, Worcester Division of Public Health and Fire Prevention.

The Worcester Senior Center remains closed to the public, and is being used as an Emergency Dispensing Site for the vaccination of Phase 1 priority groups established by the Commonwealth of Massachusetts.

City Hall appointment hours are 9 a.m. - 3 p.m. View full deails below:

More Info - Appointment Hours Schedule Your Appointment

Note: Payments, vital record requests and many other services can be completed online if you do not wish to schedule an appointment in-person.

COVID-19 Licensing Updates

State Announces move to Phase 3, Step 2 effective Monday, March 1, 2021.

  • Restaurants will no longer have a capacity limit but must continue to space tables 6-feet apart with no more than 6 people to each table and a 90 minute time limit for table dining.
  • The City of Worcester is lifting the restriction on bar-top dining.
  • Indoor performance venues are allowed to reopen at 50% capacity, up to a maximum of 500 people.

For all current Safety Guidelines, visit the Massachusetts Reopening Website

Retail & Restaurant Toolkit

Find helpful tips on how you can promote your business and make the most of your business reopening!

*Download and print out these helpful signs for your business!

*Speacial thanks to the World Smile Foundation and the Family of Harvey Ball for allowing use of the original Harvey Ball Smiley Face.

Outdoor Dining Applications

Restaurant Tables and Chairs Setup and Empty Outdoors

Pursuant to the Governor's June 2, 2020 Order and the City Manager's June 3, 2020 Executive Order, the City of Worcester is accepting applications for the temporary extension of restaurants to provide for outdoor table service. Once reviewed and approved by the Worcester License Commission, restaurants will be able to offer expanded outdoor dining options under Phase II of the Commonwealth's re-opening plan. This expedited application process will significantly decrease the timeframe for extending existing restaurants into outdoor spaces, and additionally offer expanded opportunities for outdoor dining.

To facilitate the expedited application process, the Worcester License Commission is scheduling additional meetings to review and process applications under the City's temporary outdoor dining program.

There is no fee to apply for a temporary outdoor dining extension:

For more information, email OutdoorDining@worcesterma.gov (preferred) or call 508-799-1400 x31440.

Parks & Recreation Updates

Golfers on the Green at Green Hill Golf Course

In accordance with the Phase III reopening, the City is adjusting its policies on the use of Parks and Athletic Fields.

  • Parks & Fields Reopening Plan
  • Baseball, softball and field hockey games may start being played. Leagues must meet Phase III Step 1 requirements. Permits are required and no tournaments are allowed.
  • All fields for football, soccer, rugby, lacrosse and ultimate Frisbee remain open for practice only.
  • The City is also allowing events in parks that meet the Indoor and Outdoor Events to Address COVID-19 Guidelines. Large events, such as street festivals, parades and road races will not be allowed. Events will be restricted to 25 percent of a facility's maximum capacity (no more than 25 people, or 50 people outdoors).
  • Handball courts at Green Hill Park and Crompton Park are open for play.
  • Tennis and Pickleball courts are also open, while Basketball and Volleyball courts remain closed.
  • Playgrounds in 35 parks and the Skate Park at Green Hill Park are open.
  • Dog parks are open.
  • Public restrooms remain closed. Green Hill Farm also remains closed.

Reopening Massachusetts

The State of Massachusetts has set up a dedicated page for the Governor's phased reopening plans and guidance information. Stay up-to-date by visiting the Mass.gov site for complete details.

Reopening MA

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