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Assistance & Resources

Assistance & Resources

Several working groups and task forces, made up of City personnel, social service agencies and members of the faith-based and business sectors, have been established to help address the varied needs of our community in response to the COVID-19 pandemic. Caring for the public in time of crisis requires partnership and collaboration to ensure the necessary resources and assistance is delivered to those in need, especially those in our most vulnerable populations. Working groups include:

  • Elder Affairs
  • Food Security
  • Housing
  • Volunteerism
  • Well-Being and Mental Health
  • Worcester Together

Do Your Part

Even if you are young, or otherwise healthy, you are at risk and your actvities can increase the risk for others. It is critical that do your part to slow the spread of the coronavirus.

The City of Worcester NEEDS YOU! Can you sew face masks? Do you have needed items to donate? Do you wish to volunteer as a medical volunteer or volunteer at emergency shelters? Do you want to contribute to the Worcester Together Program? If the answer is yes please help us!

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Employment Assistance

How to File for Unemployment

To file a new Unemployment Insurance claim or reopen an established claim online:

  1. Visit www.mass.gov/dua/uionline
  2. Select Log in to UI Online for Claimants.
  3. Create an UI Online account or log in to an existing account.
  4. Complete all information requested and submit application.
  5. Be sure to include phone number and email address to make it easier for connections, in case DUA has questions about application.

More information can be found on the How to File a Claim for Unemployment Paphlet.

UI Online is available 6 a.m. to 10 p.m., 7 days a week. The call center phone line is 877-626-6800.

Career Continuity Resources

Employers in Central Massachusetts Need You: Apply Today! If you’re in good health and not considered high risk* for COVID-19, please make a difference by filling any of these critical jobs. In some cases, you can apply today and start tomorrow!

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Small Business Assistance

Numerous Federal, State and Local programs and policy changes have been introduced to provide small business assistance during the COVID-19 pandemic. COVID-19 Small Business Resources

Microloan Suspension

The City of Worcester is suspending until further notice all Microloan payments due to the City for small businesses within the City of Worcester that have participated in our microloan program.

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