Eric D. Batista, Assistant City Manager/Director
The Office of Urban Innovation is committed to creating an infrastructure where we begin to look at innovative ways to improve service delivery and get Worcester moving in the direction of creating a Smart City. This includes data analytics, process engineering, performance measures and Smart-Cities solutions, all designed to boost customer service and save taxpayer money through greater accountability and improved efficiency.
This office will focus on three main objectives:
Office of Urban Innovation
City Hall Room 312
455 Main Street
Worcester, MA 01608
Phone: 508-799-1175
Fax: 508-799-1208
Email Us
Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.