DEPUTY DIRECTOR FOR ADULT SERVICES
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Deputy Director for Adult Services for the Worcester Public Library. This position will oversee all aspects of the Adult Services Division, including special collections as assigned. The Deputy Director for Adult Services will have a proven record of providing outstanding and innovative programs and services to our community’s diverse adult population and building positive and productive partnerships with community organizations. This position, under the direction of the Executive Director, has the responsibility for developing and leading new and expanded programs in a collaborative fast-paced environment providing quality user-centered services and programs that meet the needs of the Worcester community. The ideal candidate in this position will have experience working with diverse populations in an urban community.
Schedule will include evenings and weekend hours
Bilingual applicants are encouraged to apply
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of the practical application of technology in a library setting
- Knowledge of the philosophy and functions of a public library
- Knowledge of the principles and correct usage of the English language including grammar, punctuation, and spelling
- Knowledge of general reference and information management practices in public libraries
- Strong leadership abilities, excellent problem-solving, time management and demonstrated public speaking skills
- Experience and familiarity with reference services, print and electronic resources
- Enthusiastic commitment to ascertaining and delivering public services that best serves the library and its patrons
- Comfortable working with adults individually and in groups
- Commitment to library leadership
- Possess excellent interpersonal, communication, and customer service skills
- Excellent interpersonal, written, and verbal communication skills and the ability to communicate with professional and paraprofessional staff about concepts, ideas, and requirements
- Strong commitment to consistent excellent customer service to a diverse population in an urban environment
- High level of professionalism and commitment to the organization
- Embrace opportunities to learn in a fast-paced changing environment
- Demonstrate proficiency in current and emerging technologies
- Broad working knowledge of general reference and information management practices in public libraries
- Flexibility in prioritizing multiple projects, ability to problem-solve, and propensity for details
- Excellent interpersonal, written, and verbal communication skills and the ability to communicate with professional and paraprofessional staff about concepts, ideas, and requirements
- Strong commitment to consistent excellent customer service to a diverse population in an urban environment
- High level of professionalism and commitment to the organization
- Embrace opportunities to learn in a fast-paced changing environment
- Demonstrate proficiency in current and emerging technologies
- Ability to plan short-term and long-term work objectives with staff, to assign tasks and to follow-up to ensure quality of work and completion of tasks
- Ability to take initiative and interest in, and ability to improving existing work techniques and procedures
- Ability to effectively respond to the needs of patrons of all age groups
- Ability to supervise highly skilled staff and enlist their support
- Ability to resolve conflict with staff/patrons
- Ability and willingness to mentor, train, inspire, and motivate staff while fostering a collaborative team environment, within and between departments
- Ability to work independently and as part of a team
- Ability to create positive working relationships with a diverse staff
- Ability to maintain confidentiality
- Ability to successfully pass CORI/SORI
- Ability to travel to required locations in a timely manner
MINIMUM REQUIREMENTS:
- Master’s degree in Library Science from a Graduate School of Library Science accredited by the American Library Association or approved by the Massachusetts Board of Library Commissioners.
- Five (5) years of professional library work after receipt of MLS that includes supervisory and adult service responsibilities.
- Broad working knowledge of resources for adult populations
- Three (3) years successful experience in the supervision and management of staff in a public library setting
PREFERRED QUALIFICATIONS:
- Five (5) years successful experience in the supervision and management of staff in a public library setting
SALARY RANGE: $73,509 - $96,467 hourly, full-time, with an excellent benefits package.
The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.
