×Worcester health officials have issued a citywide mask advisory. More Info

Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Friday, August 19, 2022. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: SENIOR HR GENERALIST, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Human Resources
Apply Start Date
Apply End Date
Full Time
40 Per Week
$63,657 - $83,402 annually


The City of Worcester’s Human Resources Department seeks candidates for the position of Senior HR Generalist (Principal Staff Assistant) to provide advanced administrative support for Human Resources programs and functions. Under the general direction of the Hiring Manager, this position works with the various divisions in the HR department to ensure across the board compliance with City rules, regulations, ordinances, and collective bargaining agreements. Some responsibilities of this position include:

  • Work directly with hiring managers and department heads to write job descriptions, ads, and advertise City vacancies across various platforms.
  • Provide support for administration of civil service and labor service, including overseeing and managing the labor service roster, creating certifications necessary under Civil Service Law, and support for public safety appointments, promotions, and recruitment initiatives.
  • Assist departments with employment interviews, as requested.
  • Assist in the implementation of diversity initiatives; provide related reports, ensure AA/EEO compliance through position descriptions and hiring processes, and partake in initiatives to attract and promote a diverse workforce.
  • Coordinate and/or provide support for community wide opportunity/job fairs.
  • Provide support for the implementation of the Exit Policy to ensure proper separation of departing City employees; including exit forms, interviews, and resignation/retirement acceptances.
  • Assist in internal investigations, as needed.

Bilingual and multilingual applicants are encouraged to apply.


  • Working knowledge of public administration, civil service law, compensation;
  • Ability to interpret and explain verbally and in writing to with all levels of management personnel and hiring members, applicants, and the public;
  • Knowledge of and ability to interpret and follow local, state, and federal regulations/statues;
  • Excellent verbal and written communication skills; interpersonal and customer service skills;
  • Strong research and analytical skills; strong time management and organizational skills;
  • Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint;
  • Demonstrated proficiency with computers and strong knowledge of virtual web-based conferencing tools such as WebEx and Zoom; familiarity with online job posting boards;
  • Ability to work with diverse organizations/interests, and to create and maintain effective working relationships with the public, City employees, and Department Heads;
  • Ability to manage multiple complex projects;
  • Ability to maintain sensitive, confidential information, manage and organize complex records;


  • Bachelor’s degree in Business/Public Administration, Human Resources, Management, or related field.
  • Three (3) years of related experience in personnel and/or human resources functions; OR,
    • An equivalent combination of education & experience that provides the knowledge, skills, and abilities to perform the required duties of the position will be considered in lieu of the above mentioned requirements.
  • Experience developing job descriptions.
  • Excellent verbal and written communication skills.


  • Master’s degree in Business/Public Administration, Human Resources, Management, or related field.
  • Five (5) years of related experience in personnel and/or human resources functions.
  • Previous experience working in the public sector.
  • Previous experience with Civil Service.

SALARY RANGE: $63,657 - $83,402 annually, full-time, exempt, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, AUGUST 19, 2022 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
Contact Us
Services Tour

Facebook, Twitter, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Privacy Policy | Site Map

© 2022 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov