ADMINISTRATIVE ASSISTANT
YOUTH OPPORTUNITIES OFFICE
CITY OF WORCESTER
The City of Worcester seeks qualified applicants for Administrative Assistant (Programming Lead) for the Division of Youth Opportunities (DYO) within the Department of Health and Human Services. The Administrative Assistant will provide administrative support for the hiring efforts for the Recreation Worcester seasonal staff and program participants. The position will work with the Department of Youth Opportunities team and assist with the seasonal recruitment, hiring, and onboarding process of seasonal staff, and will work with the Program Coordinator and the Special Projects Manager to complete payroll for seasonal staff and assist in procurement of supplies and equipment.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
- Coordinate with Recreation Worcester & Division of Youth Opportunities staff to handle day-to-day requests
- Assist in the preparation of data, supplies, and equipment vital to the daily operation of Recreation Worcester program sites
- Assist with the coordination of the hiring process by maintaining candidate databases, screen resumes, schedule interviews, and assist with the onboarding process
- Maintain and organize registration and contact information of program participant and staff
- Assist in the preparation of regularly scheduled reports and payroll
- Assist in creating the processes for and conducting data collection and surveys to assess program impact, participant engagement, and overall effectiveness
- Travel to various program sites as needed to support program operations, data collection, and staff coordination
- Work in both an office setting and outdoor setting at program sites, balancing between administrative tasks and on-site support
- Communicate with families regarding program information, participant needs, and general inquiries
- Answer phones, provide assistance, and direct calls as needed to support program operations
SECONDARY ELEMENTS:
- Order office and summer program supplies
- Plan meetings and take detailed notes
- Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent analytical and communication skills
- Proficiency with computers and experience working with Microsoft Office Suite
- Ability to communicate and work effectively with diverse populations
- Ability to build relationships and networking skills with students, colleagues, and community members
- Ability to work with youth of diverse backgrounds aged 16-24
- Ability to provide and receive constructive feedback
- Ability to work in a fast-paced environment and multitask
- Ability to lift 25 pounds, or more, regularly
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent
- Previous administrative experience in an office setting
- Must pass a criminal background check (CORI & SORI)
- Excellent communication skills
- Proficient with Microsoft Office Suite
PREFERRED QUALIFICATIONS:
- One (1) year of administrative experience in an office setting
- One (1) year of experience working with children and families from diverse cultural, socioeconomic backgrounds and abilities
- One (1) year of experience facilitating activities and programming
SALARY: $17.50 hourly, full-time, temporary, non-benefitted.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 28, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.
