Community Emergency Response Team (CERT)

Community Emergency Response Team (CERT) Logo

The Worcester Community Emergency Response Team, also referred to as the Worcester CERT, is dedicated to training individuals in the neighborhoods, businesses and industries within the City of Worcester in important topics such as emergency preparedness and basic disaster response techniques in order to enable them to prepare, as volunteers, to take an active role in providing critical support in a safe manner to emergency response personnel during different emergencies and disaster incidents. The Worcester CERT is also dedicated to training community members how to be valuable resources within their neighborhoods for non-emergency and routine events.

The Worcester Community Emergency Response Team relies on preparedness, with the basis of people helping people and doing the greatest good with the greatest number. CERT is part of the National Citizen Corp effort enforced by the President of the United States and the Department of Homeland Security.


Are you interested in joining the CERT? Any and all residents of the City of Worcester, 18 and older, may apply for membership to the Worcester Community Emergency Response Team for a period of two years. Membership is voluntary and does not offer payment or fringe benefits. Applicants agree to a CORI check upon application. Membership may be dependent upon the outcome of this CORI check and are contingent upon successful completion of the CERT Training Program.

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Contact Information

Emergency Communications & Management
2 Coppage Drive
Worcester, MA 01603

Accessible via WRTA Bus Line. View Schedules

Emergency Communications
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us

Office Hours:
24 Hours x 7 Days

Emergency Management
Phone: 508-799-1840
Fax: 508-799-1389
Email Us

Office Hours:
Monday - Friday
8 a.m. - 5 p.m.

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City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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