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Department of Public Works & Parks

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Frozen Pipe Advisory

For Immediate Release: 12/18/2018 2:53 pm

Property owners are advised to check their homes and businesses today for conditions that make pipes vulnerable to freezing. Frozen and burst pipes are expensive to fix, cause water damage and mold, and lead to unnecessary water loss.

Property owners are responsible for preventing water meters from freezing by eliminating sources of cold air near the water meter.

If your pipes freeze, it is best to call a licensed plumber. A plumber can determine if the frozen pipe is within the home. If the problem is outside the home or business, Worcester DPW&P Water Operations may be able to help although there may be a charge to the property owner.

For tips to prevent frozen pipes contact the DPW&P Customer Service Center or visit the website www.worcesterma.gov/water-sewer.

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