Streets

James M. Kempton, P.E., Director

Top Services

  • To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.

Programs & Initiatives

Orange and Yellow Leaves on a Tree
Fall Leaf Collection Program
The annual Fall Leaf Collection program typically starts the first week in November and takes 4 to 5 weeks to complete, depending on the weather.
Street Sweeper Going Down the Side of a Road
Spring Street Sweeping Program
The annual Spring Street Sweeping program typically starts the first week in April and takes 8 to 10 weeks to complete. DPW&P sweeps arterial streets Monday - Friday overnight, and residential streets from Monday - Friday during the day.
Street at Night with LED Streetlights
Streetlight LED Conversion
The City replaced approximately 14,000 municipal streetlights with energy-efficient LED fixtures, with intelligent controls, dimming capabilities, and individual meters. 
Winter Parking Sign on Light Post
Winter Parking
The Winter Parking Ban is designed to keep streets open, safe, and essential traffic moving during snow storms. Residents are discouraged from parking on the street during any snow storm and are encouraged to plan ahead for alternative off-street parking.

Resources

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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