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Office of Human Rights

Human Rights 


City Hall Room 101
455 Main Street, Worcester, MA 01608
Phone: (508) 799-8486, Fax: (508) 799-1208
Office Hours: Monday - Friday 8:30 AM - 5:00 PM



The Office of Human Rights strives to ensure that all city residents are treated fairly and equally by reducing bias, bigotry and prejudices. Through outreach, educational programs, events and advocacy the office promotes ways to increase respect in our community and safeguards full and equal access and opportunity for all. The office and the Human Rights Commission receive and investigate complaints, resolve cases through mediation and advocate in support of human rights issues in partnership with local, state and federal organizations and agencies.

"Each generation must decide whether to dig defensive trenches or build bridges, and each of us must choose whether to participate in that decision or just let others decide for us and our children."
- Christopher Edley, Jr.

Duties & Responsibilities

If you feel you have been discriminated in Worcester we encourage you to contact us. We offer many forms of free and confidential help:

  • Advocate for the human and civil rights of ALL residents of the City.
  • Respond to complaints of human rights violations.
  • Conduct intake with individuals (in-person or over the phone) who feel as though their human rights are being violated or that they are the victims of discrimination.
  • Provide conflict resolution and mediation.
  • Provide referrals to local, state and/or federal agencies.
  • Provide community educational forums to raise awareness about human rights.
  • Work with municipal departments, boards and commissions and city businesses, agencies and organizations to increase compliance with local state and federal laws and raise the level of awareness and sensitivity to human and civil rights issues.
  • Improve police/community relations.
  • Provide outreach to various racial, ethnic, religious and newcomer communities.
  • Educate residents about bias and hate crimes.
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