Amy Vogel Waters
The Division of Elder Affairs, established in 1970, enhances the quality of life of Worcester's elders age 60 and over by providing a wide-range of services. A small paid staff is augmented by senior aides, interns, volunteers and community partners. The division provides a continuum of direct services to elders through the Worcester Senior Center, which opened in June 2000, as well as through sub-contracted programs operated by agencies in the community. In addition, staff are involved in community initiatives and coordinate the committees of the Commission on Elder Affairs. Education and outreach is accomplished through a monthly newsletter, weekly television and radio series, web sites and utilization of all public media.
The City's most vulnerable seniors are identified by the Division's innovative collaboration, the Senior Support Team, which provides follow-up services to emergency response calls involving seniors in an effort to prevent further calls to 911 and to improve their quality of life. With 30,000 seniors residing in Worcester, the demographic combination of people living longer and the "Baby Boomers" turning 60 indicate a growing need for support for seniors and their caregivers. Responding to crisis, be it sheltering during an ice storm or helping individuals maximize their income during a tight economy, are hallmarks of the Division's commitment to serving the City as a strong community resource.