City Hall Room 309
455 Main Street, Worcester, MA 01608
Phone: (508) 799-1175, Fax: (508) 799-1208
Email: CityManager@worcesterma.gov
Office Hours: Monday - Friday 8:30 AM - 5:00 PM

The mission of the Department of the Executive Office of the City Manager is to:

Become the most livable medium-sized city in the northeast by providing municipal standards both effectively and efficiently; secure the health, safety and welfare of all citizens; encourage economic development that will broaden the tax base and expand employment opportunities; work with educational and cultural institutions to enrich the lives of all members of our community.

Embrace cultural diversity; promote civic pride and civility; advocate to meet the needs of homeless individuals and families by coordinating local, state and federal resources to implement the strategies outlined in the City Manager's Three Year Plan to End Homelessness in Worcester; promote equal opportunity; encouraging citizens to participate in the democratic process.

Ensure that all city residents are treated fairly and equally by reducing bias, bigotry and prejudices; promote ways to increase respect in our community and safeguards equal access and opportunity for all through outreach, educational programs, events and advocacy; ensure that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs; provide eligible veterans and their families with immediate financial aid, medical assistance and referral services such as housing, employment opportunities, health and education.