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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

The City of Worcester values the safety of our employees, our residents and our visitors. In accordance with the City of Worcester's Vaccination Verification Policy, if you are selected for any job with the City of Worcester you must be either fully vaccinated against COVID-19 or submit proof of weekly COVID-19 testing.

If you wish to apply for this position, the deadline is Friday, December 10, 2021. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: WORKDAY SYSTEM ADMINISTRATOR, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Technical Services
Apply Start Date
Apply End Date
Full Time
40 Per Week
$71,547.26 - $93,921.43 annually


The City of Worcester’s Technical Services Department seeks applicants for Workday System Administrator to serve as the primary system and security administrator for the City’s new Workday (ERP) environment. The Workday System Administrator will be responsible for maintaining system integrity, defining and enforcing information security standards across the Workday platform; configuring Workday security roles and provision accounts; assigning and managing roles for users; as well as ensuring all Workday change requests follow change management standards. This position also designs and maintains business workflows, and monitors system performance. Other responsibilities include providing project management and support for system maintenance, upgrades and implementations.


  • Broad experience managing and configuring Workday security;
  • In-depth understanding of Workday cross-functional components;
  • Experience as a Workday system administrator;
  • Understanding of security groups and roles, and role assignments;
  • Understanding of system architecture;
  • Excellent interpersonal, written, and verbal communication skills and the ability to communicate with City of Worcester user community about concepts, ideas, and requirements;
  • Strong planning and organizational skills;
  • Strong attention to detail;
  • Ability to be versatile and handle multiple projects and re-prioritizations in a fast-paced organization;
  • Ability to analyze complex problems and make sound recommendations for resolution;
  • Ability to multi-task;
  • Ability to work independently and as part of a team in a fast-paced environment.


  • Bachelor’s Degree in Information Technology or related field;
  • Three (3) years of experience in Workday security and system administration;
  • Three (3) years of experience in full-lifecycle Workday implementations and upgrades; OR,
    • Any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job will be considered in lieu of the above mentioned requirements.
  • Prior experience with Workday authentication and single sign on.
  • Valid Driver’s License and access to reliable transportation.


  • Master’s Degree in Information Technology or related field.
  • Five (5) years of experience in Workday security and system administration.
  • Five (5) years of experience in full-lifecycle Workday implementations and upgrades.
  • Workday Certification.

SALARY RANGE: $71,547.26 - $93,921.43 annually, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, DECEMBER 10, 2021 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Pending City Council approval. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

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