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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

The City of Worcester values the safety of our employees, our residents and our visitors. In accordance with the City of Worcester's Vaccination Verification Policy, if you are selected for any job with the City of Worcester you must be either fully vaccinated against COVID-19 or submit proof of weekly COVID-19 testing.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: COMMUNICATIONS AND CONTENT SPECIALIST, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Technical Services
Apply Start Date
Apply End Date
Open Until Filled
Full Time
40 Per Week
$66,663.34 - $87,117.34 annually


The City of Worcester is seeking a Web Content Specialist/Communications Assistant responsible for creating, editing and/or acquiring textual content for posting to the City of Worcester’s Official Website, social media and digital and external communications. The Web Content Specialist/Communications Assistant will assist in the content development of the City’s website and will work closely with the City Manager’s Office, City departments, boards and commissions, etc., to ensure digital content is up to date, accurate, informative and engaging. In addition, this position will assist the City’s Media Specialist with the drafting of items for external communication, to include media advisories, press releases and presentations. Special event coordination of ribbon cuttings, groundbreakings, dedications, celebrations, assist with special cultural events and more is required.

• Knowledge and experience working with various technologies, including; Microsoft Office Suite, Adobe, and social networking sites
• Ability to work independently and as part of a team
• Ability to use initiative and independent judgment within established guidelines and procedures
• Ability to problem-solve, identify alternate solutions and communicate best practices
• Ability to communicate effectively (verbally, graphically, and in writing) with citizens, contractors, vendors, and City staff
• Ability to create positive working relationships with a diverse staff
• Ability to select and apply industry standard best practices
• Ability to consistently demonstrate sound ethics and judgment
• Ability to multitask and prioritize in a fast paced work environment

• Bachelor’s degree in communications, digital communications, or equivalent
• Two – Three (2-3) years of experience in website content management
• Experience using and supporting a Web Content Management System (CMS)
• Excellent verbal and written communication skills

SALARY RANGE: $66,663.34 - $87,117.34 annually, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Open until filled. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

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