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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: BUILDING MONITORS, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Title
BUILDING MONITORS
Department/Division
Human Resources
Apply Start Date
08/10/2021
Apply End Date
Open Until Filled
Type
Temporary
Hours
Wage
$14.00 per hour
Description

BUILDING MONITOR
HUMAN RESOURCES DEPARTMENT
CITY OF WORCESTER

The City of Worcester is seeking Building Monitors to direct/assist the public, help keep common areas, counters, door handles etc. clean in City buildings. Duties include:

  • Assist and direct the public;
  • Assist the public with self-service computer kiosks;
  • Disinfect common areas and equipment such as counters, computers, door handles etc.;
  • Receive and issue pre-ordered documents from various departments for the public;
  • Ensure compliance with social distancing signage and markers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Qualified candidates will have demonstrated customer service skills.
  • Excellent, communication, interpersonal and computer skills are needed.
  • Ability to assist with self-service computer stations.
  • Ability to work professionally and cooperatively with the public, all levels of staff, and diverse populations.
  • Ability to handle sensitive information with discretion and good judgment.

MINIMUM REQUIREMENTS:

  • Three (3) years’ experience with walk in customer service.
  • Excellent communication and interpersonal skills.
  • Experience working with diverse populations.
  • Experience using computers and online programs.

SALARY: $14.00 per hour, temporary (approx. 40 hours per week), non-benefitted.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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