Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Friday, February 28, 2020. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: PRINCIPAL CLERK / RECEPTIONIST, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
  • In Person at Human Resources (See Special Notes in Description Below If Any)
Title
PRINCIPAL CLERK / RECEPTIONIST
Department/Division
Elder Affairs
Apply Start Date
02/13/2020
Apply End Date
02/28/2020
Type
Full Time
Hours
40 Per Week
Wage
$17.46 Per Hour
Description

PRINCIPAL CLERK / RECEPTIONIST

ELDER AFFAIRS

CITY OF WORCESTER

The City of Worcester’s Division of Elder Affairs seeks candidates for Principal Clerk-Receptionist. This position provides general administrative support for the City’s Senior Center. The Principal Clerk-Receptionist is responsible for providing superior customer service, which shall include but is not limited to: front desk reception, registration and reservation facilitation, as well as transportation and program logistics. Duties include, but are not limited to, receiving visitors and answering telephone calls, maintaining files/records, assisting with registration processes, arranging tours and other visitor amenities.

The successful candidate will have the knowledge and experience in providing excellent customer service in an office setting; the ability to maintain confidentiality in compliance with HIPPA; to establish and maintain effective working relationships; and to communicate via Outlook. Additionally, the Principal Clerk-Receptionist should have excellent verbal and written communication skills; effective record keeping skills; demonstrated word processing skills utilizing Microsoft Word; and familiarity with office practices (multi-line telephone, copier, calculator, and filing).

Bilingual applicants are encouraged to apply.

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent
  • Two (2) years of equivalent full-time experience in an office setting
  • Experience using Microsoft Office Suite (Outlook & Word)

PREFERRED QUALIFICATIONS:

  • Associates Degree in business administration or human services related field
  • One (1) additional year of related work experience
  • Experience working in an active, public environment
  • Experience working with diverse populations and/or seniors

SALARY: Starts at $17.46 hourly, full-time, excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, FEBRUARY 28, 2020 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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