×Several City buildings offering municipal services are open to the public by appointment, including City Hall from 9 a.m. - 4 p.m. More Info | Coronavirus Info

Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: CONTACT TRACING INTERN, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Title
CONTACT TRACING INTERN
Department/Division
Health and Human Services
Apply Start Date
11/23/2020
Apply End Date
Open Until Filled
Type
Internship - AHC
Hours
16-32 hours per week
Wage
unpaid
Description

The City of Worcester Division of Public Health is looking for students to assist with COVID-19 contact tracing efforts. Students will be assigned to cases to assist the 7 municipalities and 11 regional colleges and may be assigned to perform contact tracing for a particular location or cluster of cases. Students will work remotely and will need access to a computer and phone. There may be opportunity to also work locally. All students will be required to do approximately 15 hours of web-based training on contact tracing and protocols. Students will also receive training on the case management system, MAVEN. "MAVEN" is the Massachusetts Virtual Epidemiologic Network - a Public Health Information Network, compliant, secure web-based surveillance and case management system for infectious diseases that enables rapid, efficient communication among local and state health departments and laboratories. Additionally, students participating in the program must earn HIPPA Certification. 12 hours of training are mandatory prior to beginning this position.
This position can be done remotely. Flexible scheduling and hours may include evenings and weekends (approximately 16-32 hours weekly). This position will run from December 2020 – May 2021
Job Responsibilities
o Understand HIPPA and Public Health privacy compliance rules
o Understand Isolation and Quarantine rules
o Understand Testing Criteria
o Follow and Execute Contact Interviewing and Contact Tracing in the context of a pandemic
o Basic introduction and understanding into the standardized processes of Contact Interviewing and Contact Tracing
o Conducting Interviews
o Documentation of Interviews in MAVEN system
o Introduction to Daily Case Work Flow
o Response to Common Requests and Referral for Testing and Social Services
o Using Translation Services
MINIMUM REQUIREMENTS:
Current senior in an undergraduate for health sciences, nursing, pre-med, or behavioral health field, or enrollment in a graduate level program in nursing, medicine, public health, behavioral health, or a related field.
Candidates must have experience in a healthcare, human services, clinical, or pharmacy setting working with HIPPA protected information.
• Ability to exhibit a professional, positive attitude and work ethic
• Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
• Ability to show empathy to distressed individuals
• Excellent organizational and communication skills
• Ability to speak, read, and write English
• Second or multiple languages preferred
• Critical thinking and sound judgment required
• Ability to handle confidential information with discretion and professionalism
• Proficiency with computers
• Preference is given to Worcester area residents and Worcester college students
COMPENSATION: This position is unpaid. This experience must be completed for academic credit as part of a practicum, internship, or applied practice experience requirement.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

Facebook, Twitter, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Site Map

© 2021 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov