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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: CIRCULATION SERVICES MANAGER, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Public Library
Apply Start Date
Apply End Date
Open Until Filled
Full Time
40 Per Week
$55,559.74 – $72,653.44 annually


The Worcester Public Library seeks candidates for the position of Circulation Services Manager. Under the general direction of the Head Librarian, this position oversees all aspects of the Circulation Services Division. The Circulation Services Manager is responsible for all activities and functions dealing with the circulation for materials and related services; including, developing and implementing policies and procedures related to circulation, patron registration, record keeping and revenue collections, & training throughout the library system. Qualified applicants will have demonstrated knowledge of the principals and practices of effective library management; knowledge and skill in effective employee supervision and management; strong leadership abilities; excellent problem-solving, time management, and public speaking skills; knowledge and experience working with computer software applications & online databases and proficiency in current and emerging technologies; flexibility in prioritizing projects; a willingness to mentor, train, and inspire staff; excellent written and verbal communication skills; possess excellent interpersonal and customer service skills; and have experience working with diverse populations in an urban community.

Additionally, the ideal candidate will have the ability to plan short- & long-term work objectives; develop and maintain effective working relationships; analyze complex problems and evaluate alternatives/creative solutions; work independently and as part of a team; to learn and use library technologies; to maintain patron confidentiality to push book carts and bins loaded with library materials; to reach and retrieve books at high and low shelf heights; ability to stand/sit for prolonged periods of time; to lift and/or move up to 50lbs; and to work a flexible schedule including evening/weekend assignments. This position requires working at multiple locations, so reliable transportation is required.

• Bachelor’s degree
• Three (3) to Five (5) years’ management experience, including supervision of personnel
• Minimum two (2) years’ experience in a Library setting
• Working knowledge of Integrated Library Systems and services
• Ability to successfully pass CORI/SORI

SALARY RANGE: $55,559.74 – $72,653.44 annually, full-time, excellent benefits package.

The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Cover letter & resume required for consideration. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov.

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