The Human Resources Department will accept benefit forms via Email**, by US Mail, Fax at 508-799-1040 or by appointment. No applications will be accepted after 4:30 p.m. May 7, 2021.
Please contact 508-799-1030 to schedule an in-person appointment with a Human Resources customer service representative. We also encourage you to submit inquires via Email or telephone.
This is the one time each year that active employees and retirees on conventional plans can make any changes to Health, Dental or Vision Insurance.
If you are an active employee, this is your one time to make changes to your voluntary products:
Are you adding coverage for the first time or adding someone new to your plans? Marriage certificates, birth certificates, divorce decrees, social security numbers and primary care physicians are required at the time of enrollment. We cannot process without ALL required documentation.
**IMPORTANT: To safeguard your information, please omit any personally identifiable information (PII) such as social security number(s), when submitting documentation by email. A Human Resources customer service representative will contact you to confirm your submission by telephone.
IF YOU AREN’T MAKING ANY CHANGES TO YOUR PLANS NO ACTION IS NEEDED! All plans are automatically renewed except for flexible spending accounts - visit CPA125.ORG to re-enroll.
The following programs will be available for enrollment year-round and will be billed directly to you at a group discounted rate. More information regarding rates, discounts, and enrollment will be provided at a later date.
For complete details please review the Open Enrollment flyer and FAQs.
Effective July 1, 2021
These are brief summaries of benefits. Additional details can be found in the complete plan descriptions.
City Hall Room 109
455 Main Street
Worcester, MA 01608
Monday - Friday
8:30 a.m. - 5 p.m.
To assist during open enrollment, our carriers are available to field general benefits inquiries.
Blue Cross Blue Shield
Cafeteria Plan Advisors