Mariann Castelli Hier
City Hall Room 203
455 Main Street, Worcester, MA 01608
Phone: (508) 799-8656, Fax: (508) 799-1069
Office Hours: Monday - Friday 8:00 AM - 5:00 PM
Parking ticket appeals received after 4:30 PM
are processed the next business day.
I parked in a "Commercial Loading Zone" while unloading my vehicle and received a parking ticket. Why?
Worcester's Parking Administration Office is responsible for all parking related matters within the city, including parking ticket payment and appeals, residential parking permits, assisting with enforcement of parking restrictions and investigation/removal of abandoned vehicles.
For your convenience parking ticket payments may be made 24x7 through our online payment partner. Or you may submit a payment via US Mail or in person to the Parking Administration Office. Payments may be made by cash, check (payable to The City of Worcester), money order or credit card. Include your name, ticket number and vehicle registration number when making payment.