Welcome to Online Permits!
The City of Worcester is pleased to offer residents, organizations and businesses through our online permit partner the ability to apply, pay for, and receive building, electrical, gas, plumbing and mechanical permits online. This is the first phase of a multi-phased approach to improve the customer experience and to create more efficient departmental/divisional processes.
Customer service is a top priority. As we continue to adapt to fewer and fewer resources, technology will play an integral role in our ability to service our customers efficiently and expeditiously.
Recognizing that this is a new way of doing business, training and assistance for the use of this new system is available during normal business hours, weekdays 8:00 AM to 5:00 PM, at the customer service windows located at 25 Meade Street. For more information, please contact the Department of Inspectional Services at (508) 799-1198 or by email at firstname.lastname@example.org.