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Winter Weather

Related Pages: Public Works & Parks » Seasonal Information

Winter storms can be trying for all of us, motorists, residents and snowplow operators alike. Our goal of keeping streets open, essential traffic moving and returning streets to safe, travelable conditions quickly can only be accomplished with your help.

Q:
What type of weather warrants the declared parking ban to go into effect?
 A:

Forecasted snow and/or ice conditions.

Q:
What is a permanent winter parking ban?
 A:

A permanent ban effects certain streets on one or both sides, prohibiting parking from December 1st through April 30th between the hours of 2:00 AM and 6:00 AM. Additionally, parking on these streets will be effected at anytime, day or night, when a snow emergency is declared.

Q:
What is a declared ban?
 A:

Streets not under the permanent ban can have a declared ban that can go into effect with a forecast of inclement weather. Usually this effects the even side parking, however there are some exceptions to the rule. Please call Customer Service at (508) 929-1300 to find out the parking restrictions on your street when the parking ban is in effect.

Q:
How can I find out the Parking Ban for my street?
 A:

Parking Ban information is listed on the city website, or you can call Customer Service to speak with a representative at (508) 929-1300.

Q:
How do I know what side of the street is the even side (even side parking ban)?
 A:

Even numbers are usually based on the house numbers, however there are exceptions on certain streets. If you are unsure, please call Customer Service at (508) 929-1300.

Q:
How can I find out when the Parking Ban goes into effect?
 A:

The official source to find out when the ban goes into effect is by calling Customer Service at (508) 929-1300. Other sources are the Government Channel and the city website. Additionally, residents can follow @SnowParkingBan on Twitter for up-to-date information.

Q:
What happens if my car is parked illegally?
 A:

Vehicles will be ticketed and towed at the owner's expense.

Q:
Where can I pick up sand?
 A:

Sand can be picked up at our 3 Yard Waste Drop-Off sites: Chandler Street across from Foley Stadium, Clark Street near the intersection of East Mountain Street and at the Millbury Street Drop-Off Center. Residents need to bring a bucket, shovel and an ID proving Worcester residency.

Q:
I know the City offers free sand, but can we also get free salt?
 A:

Salt is not provided for residents; it can be purchased at local retail stores.

Q:
Does the City plow private streets during a storm?
 A:

Yes. All City streets are plowed. Main roads and major arteries are plowed before smaller side streets. Likewise, paved roads are plowed with better quality due to the quality of the road itself; private roads are often dirt roads or rutted and potholed, making it difficult to plow to the residents' specifications.

Q:
Why is my street sanded and not salted?
 A:

Main roads and bus routes are salted. Residential streets with hills are sanded. Flat streets are sanded only if icy conditions exist.

Q:
How much snow has to accumulate before the City begins plowing?
 A:

Two inches (2") of snow must accumulate.

Q:
The street was plowed very narrow. Are they coming back?
 A:

Initially one path is plowed to open up the street, then curb-to-curb plowing begins.

Q:
Who do I call if someone is plowing or shoveling snow into the street?
 A:

Report this to Customer Service at (508) 929-1300 as soon as possible.

Q:
Why don't plow operators lift the plow when they go by my driveway?
 A:

When plowing, plow operators are unable to lift the plow blade. Sometimes driveways have to be cleared several times during a snow storm.

Q:
Who makes sure the streets are being plowed correctly?
 A:

Snow Inspectors are assigned specific routes to monitor plowing operations.

Q:
Who is going to clear the snow from the hydrant in front of my house?
 A:

We ask that residents help out by keeping the hydrants in front of your property clear of snow.

Q:
How long does a property owner have to clear snow & ice off the sidewalk in front of their house?
 A:

Ten (10) hours after snow ceases to fall, sidewalks must be cleared four (4) feet wide in front of property and on all sides of a corner property.

Q:
I need assistance shoveling my sidewalk; who can help?
 A:

Seniors and the disabled can call the Customer Service Center at (508) 929-1300 for a list of agencies and phone numbers who may be able to assist in snow removal.

Q:
My landlord has not cleared the egresses of my apartment; what do I do?
 A:

Speak to your landlord. If the landlord doesn't respond, call Customer Service to issue a complaint.

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