Winter storms can be trying for all of us, motorists, residents and snowplow operators alike. Our goal of keeping streets open, essential traffic moving and returning streets to safe, travelable conditions quickly can only be accomplished with your help.
Forecasted snow and/or ice conditions.
A permanent ban effects certain streets on one or both sides, prohibiting parking from December 1st through April 30th between the hours of 2:00 AM and 6:00 AM. Additionally, parking on these streets will be effected at anytime, day or night, when a snow emergency is declared.
Streets not under the permanent ban can have a declared ban that can go into effect with a forecast of inclement weather. Usually this effects the even side parking, however there are some exceptions to the rule. Please call Customer Service at (508) 929-1300 to find out the parking restrictions on your street when the parking ban is in effect.
Parking Ban information is listed on the city website, or you can call Customer Service to speak with a representative at (508) 929-1300.
Even numbers are usually based on the house numbers, however there are exceptions on certain streets. If you are unsure, please call Customer Service at (508) 929-1300.
Vehicles will be ticketed and towed at the owner's expense.
Sand can be picked up at our 3 Yard Waste Drop-Off sites: Chandler Street across from Foley Stadium, Clark Street near the intersection of East Mountain Street and at the Millbury Street Drop-Off Center. Residents need to bring a bucket, shovel and an ID proving Worcester residency.
Salt is not provided for residents; it can be purchased at local retail stores.
Yes. All City streets are plowed. Main roads and major arteries are plowed before smaller side streets. Likewise, paved roads are plowed with better quality due to the quality of the road itself; private roads are often dirt roads or rutted and potholed, making it difficult to plow to the residents' specifications.
Main roads and bus routes are salted. Residential streets with hills are sanded. Flat streets are sanded only if icy conditions exist.
Two inches (2") of snow must accumulate.
Initially one path is plowed to open up the street, then curb-to-curb plowing begins.
Report this to Customer Service at (508) 929-1300 as soon as possible.
When plowing, plow operators are unable to lift the plow blade. Sometimes driveways have to be cleared several times during a snow storm.
Snow Inspectors are assigned specific routes to monitor plowing operations.
We ask that residents help out by keeping the hydrants in front of your property clear of snow.
Ten (10) hours after snow ceases to fall, sidewalks must be cleared four (4) feet wide in front of property and on all sides of a corner property.
Seniors and the disabled can call the Customer Service Center at (508) 929-1300 for a list of agencies and phone numbers who may be able to assist in snow removal.
Speak to your landlord. If the landlord doesn't respond, call Customer Service to issue a complaint.