|
|
Water/Sewer
Related Pages: Administration & Finance » Treasurer & Collector of Taxes
Questions about usage, rates or abatement requests can be directed to the DPW Water Billing Office at (508) 799-1440. Questions about payments or balances can be directed to the Treasurer & Collector of Taxes at (508) 799-1075.
Q:
How many bills will I receive each year?
A:
Bills are issued on a quarterly basis, approximately every three months.
Q:
What time period does this water/sewer bill cover?
A:
The consumption period dates (billed from and billed to) are located on the front of your bill.
Q:
What are the current water rates?
A:
The current water rate is $3.25 per hundred cubic feet of water usage. The current sewer rate is $5.40 per hundred cubic feet of usage.
Q:
Why is my water bill so high?
A:
Water bills can vary in amount from one quarter to another due to various reasons including (but not limited to):
-
Consumption/Usage.
-
Seasonal Use (i.e. lawn sprinkling, pool filling...etc.).
-
Possible Leaks; if you believe your water service is leaking please contact Customer Service at (508) 929-1300.
Q:
How do I get a final water reading?
A:
Contact water billing at (508) 799-1441 to submit a final reading.
Q:
Why do I have an interest charge on my bill?
A:
Interest accrues daily at a rate of 14% per annum from the due date of the bill to the date of the payment.
Q:
What is a balance forward?
A:
A balance forward appears when the previous bill(s) remain unpaid. The amount is equal to the outstanding principal and interest.
I recently purchased this property, and received a water bill with consumption dates prior to purchase, what should I do?
In a case such as this you should first refer to your settlement documents. In most cases the "buyer" will receive a credit for water/sewer not yet billed. If you believe this is not the case, please contact your closing attorney.
Q:
Does the City of Worcester offer public assistance for water/sewer?
A:
Certain criteria is required, to find out if you are qualified for assistance please contact the Worcester Community Action Council at (508) 754-1176.
Q:
What is a fire pipe service?
A:
Fire pipe bills are an annual bill issued to property owners with buildings installed with a sprinkler system. The fee charged is based on the size of the pipe.
Q:
Why did I receive a notice of intent to lien?
A:
This notice is issued to inform taxpayers of a delinquent amount. If the account remains outstanding the delinquent amount from July 1 through June 30 of the previous fiscal year will be added to the Actual Real Estate taxes for the current fiscal year issued on or around January 1.
