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Payroll

Related Pages: Administration & Finance » Treasurer & Collector of Taxes

Payroll inquiries are questions are handled by the Treasury Division, who has listed the following FAQs for current City employees.

Q:
How do I request a replacement for a lost or destroyed check?
 A:

Contact the payroll person in your department so that they may begin the replacement process. All school personnel should contact the WPS Payroll Department on Irving Street to initiate the check replacement process.

Q:
If I have not received my check in the mail, how long should I wait to request a replacement?
 A:

To ensure your check is not received in the mail while a replacement is being processed, it is best to wait until your Tuesday mail has been delivered before making your replacement request.

Q:
How do I request a replacement for a stale-dated check?
 A:

Any check that is older than 180 days old is considered stale-dated and will not be honored by any financial institution. Present your old check to the Treasury Division so that it can be re-issued.

Q:
How do I get a copy of my W-2?
 A:

Copies of prior year W-2s can be obtained from the Treasury Division at any time during the year. Please call (508) 799-1095 ext. 1095 or 1248. You will need a photo ID to pick it up in person, or it will be mailed to your address on file.

Q:
How do I change my current deductions?
 A:

All payroll deductions (excluding 403b's) such as tax withholdings, direct deposits, deferred compensation and savings bonds can be changed through the Treasury Division. Federal and State Tax withholding forms and direct deposit forms are available on the City website. They can either be faxed or sent to our office. All requests must be signed whether faxed, mailed or picked-up in person.

Q:
How do I change my address?
 A:

Contact your HR office so that they can update your address in the payroll system.

Q:
How do I stop my direct deposit?
 A:

Notify Treasury in writing requesting the cancellation of your direct deposit. CONTACT THE TREASURY DIVISION BEFORE CLOSING YOUR ACCOUNT TO ENSURE THAT THERE WILL BE NO DELAY IN RECEIVING YOUR NEXT CHECK.

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