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Frequently Asked Questions

Be sure to view the entire list of Q & A's in the Parking Services category!

Q:
If a meter is not functioning, who should I contact and will I receive a citation for parking there?
 A:

If a single space meter is not functioning properly, you can report this to the City of Worcester's Customer Service Center at (508) 929-1300 or by filling out the information on our Online Customer Service Center.

Repairs to meters are made daily. If the meter is not functioning, you can still park at the location, but the posted time limits are still enforced. For example, if the meter you are parked at is a 1 hour meter, you will only be able to park at that location for 1 hour at no charge. You will receive a citation if you overstay the time limit.

If a paystation is not functioning properly and there is another nearby, simply go to the nearest paystation to pay for parking. Paystations are a pay-by-space number operation. Just like a single-space meter, you can report a paystation that is not functioning to the City of Worcester's Customer Service Center at (508) 929-1300 or by filling out the information on our Online Customer Service Center.

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