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Parking Administration

Related Pages: Administration & Finance » Treasurer & Collector of Taxes » Parking Administration

The City of Worcester's Treasurer & Collector's Office can assist with parking questions or concerns you may have.

Q:
I appealed a violation in writing and was denied. How do I request a hearing date?
 A:

You may contact the Parking Administration Office at (508) 799-8656 within 10 days of the date of the denial letter. You must bring any new additional evidence not provided with the written appeal to the scheduled hearing date.

Q:
I am marked at the Registry of Motor Vehicles for non-renewal of my driver's license and/or registration because of outstanding parking tickets in the City of Worcester. What do I need to do to clear the marks?
 A:

When you are marked at the Registry of Motor Vehicles for non-renewal you must pay all outstanding parking tickets with the City of Worcester in order to receive a Registry Release Form. Payments can be made in person by cash, money order or credit card; by mail - money order only or through the internet via Kelley & Ryan. If payment is made by check, you will not receive a Registry Release Form until the check is cleared which could take up to 3 weeks. No Registry Release Forms will be given unless all outstanding tickets are paid in full.

If payment is done on line with a credit card, your vehicle may be unmarked electronically within 2 hours of the payment. If two hours have elapsed and you are still marked at the RMV please contact Kelley & Ryan Associates directly at 1-800-491-9788 to request that the marks be cleared.

Q:
I parked at a meter and received a parking ticket for an EXPIRED meter; I think the meter is broken. What should I do?
 A:

Broken meters must be reported for confirmation within 72 hours of receiving a violation to the Department of Public Works at (508) 929-1300, 7:30 AM - 5:00 PM Monday - Friday. Once the meter has been confirmed defective you must mail the violation to the Parking Administration with the words "Broken Meter" on the front of the violation. Please include your name and address with your violation in order to receive a confirmation letter of the dismissed ticket.
Please Note: An Overtime-Meter violation may be issued if your vehicle is parked on a metered space over the allotted time by the meter, even if the meter is defective.

Q:
I have already paid a ticket. Why am I being charged for it again?
 A:

If you believe you have paid a ticket that you are being billed for you must contact the Parking Administration Office. The Parking Administration Office will request that you submit proof of payment, a receipt or if payment was made by check, a copy of the front and back of the cancelled check. Credit will be given to the account once the research is done and the proof of payment is verified.

Q:
Are there time limits for parking at a meter?
 A:

Yes, there are limits for parking at meters. Each meter has a time allotment stamped on it, if you continue to park at the meter after a specific amount of time (i.e. 15 min, ½ hr., 2 hrs.) you may receive an over time violation. You must move your vehicle to another location when your time has expired. You cannot "feed" the meter.

Q:
Where should I park my vehicle in relation to the meter pole? What if there are two heads on the meter?
 A:

You must feed the meter designated to the parking space where your vehicle is parked. The meter must be aligned to the front bumper of your vehicle. If the meter pole has two meter heads, the meter designated to your vehicle may be aligned to the back bumper of your vehicle and there will be no meter on your front bumper.

Q:
If I have a handicap placard, can I park anywhere?
 A:

No. A handicap placard allows you to park only in a handicap designated space and at any metered space with out feeding the meter. You must still obey all other City of Worcester parking ordinances as they are fully enforced.

Q:
Where do I obtain an application for a handicap placard?
 A:

You may apply for a handicap placard at any Massachusetts Registry of Motor Vehicles. Please contact the RMV directly at 1-800-858-3926 for more information.

Q:
I received a parking ticket for parking within 5 feet of a driveway, but it is my own driveway. Why did I receive this violation?
 A:

Under the Revised Ordinances of the City of Worcester Chapter 13 section 37(g) "No person shall allow, permit or suffer a vehicle to be parked....upon any roadway within 5 feet of any private road or driveway" The ordinance does not exclude homeowners or residents from parking within 5 feet of their own driveway.

Q:
I parked in a "Commercial Loading Zone" while unloading my vehicle and received a parking ticket. Why?
 A:

Commercial Loading Zone is for commercial registered vehicles only. No vehicle other than a commercial registered vehicle can park in this zone, even if you are loading or unloading packages. If your vehicle has commercial registration plates you have a time limit of 30 minutes for loading and unloading.

Q:
I just moved to a street that has signs stating "Resident Parking by Permit Only." I am a resident of this street. Why did I get a ticket?
 A:

Resident Parking by Permit only is a City of Worcester ordinance which means you must have a permit issued by the City of Worcester to park on that street, even if you are a resident of the street. Without the permit you may be subject to a violation.

Q:
Who is eligible for a Residential Parking permit?
 A:

To qualify for a resident parking permit you must be a homeowner or resident of the street which is designated Resident Parking by Permit only. You must also, have your vehicle registered, insured and garaged to that address.

Q:
Where can I obtain a Resident Parking Permit?
 A:

If you choose to participate in the Resident Parking Permit program, you may obtain the permit at the Parking Administration Office, Worcester City Hall, 455 Main Street, Room 203, Worcester, MA 01608.

Q:
What documentation do I need to obtain a Resident Parking Permit?
 A:

You must bring proof of residency; a current Massachusetts vehicle registration, Driver's license, utility bill. You must also bring cash, money order or credit card to pay for the permits ($10 per each vehicle permit and $5 per visitor's pass- one per household). Please note the vehicle MUST be registered to an address within the approved Residential Parking by Permit area and there must be no outstanding parking tickets or excise tax in the household.

Q:
Where can I find the City of Worcester Parking Ordinances?
 A:

The City of Worcester Parking Ordinances can be found by viewing Chapter 13 of the
Revised Ordinances of 2008 Part One (760KB).

Q:
Where do I find the Massachusetts General Laws Chapter 20A ½?
 A:

Massachusetts General Laws can be found at www.mass.gov.

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