The Americans with Disabilities Act of 1990 (ADA) protects the rights of people living with disabilities from discrimination, including public places, transportation, jobs and schools. Amendments were made in 2009 to update the Act.
The following grievance procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in employment practices and policies or the provision of services, activities, programs and benefits by the city of Worcester, its officers, employees, boards and commissions.
The City of Worcester does not discriminate on the basis of disability in admission to, access to or operation of its programs, services or activities. The City does not discriminate on the basis of disability in its hiring or employment practices.
All City sponsored public meetings and hearings must be held in locations that are accessible to people with disabilities, including people who use wheelchairs.
Persons with disabilities who need either:
in order to access programs and activities of the City of Worcester, are invited to make their needs known to program staff or to the ADA Coordinator.
This notice is provided as required by Title II of the Americans with Disabilities Act (ADA) and by Section 504 of the Rehabilitation Act of 1973. This notice is available in alternative formats from the ADA Coordinator.
The content on the City of Worcester's website is designed to be accessible to individuals with disabilities and we strive to follow the best practices laid out by the Web Content Accessibility Guidelines (WCAG) 2.0. In addition, there is an integrated language translator on the top and bottom of each page to assist various users.