CITY OF WORCESTER

Municipal Operations Committee Meeting

Tuesday, April 1, 2008

Council Chamber

Convened: 5:46 P.M.

Adjourned: 05:50 P.M.


Mayor
Konstantina B. Lukes

 

www.ci.worcester.ma.us

 

Clerk of the City Council
David J. Rushford

Committee Members

Chairperson Frederick C Rushton
Councilor Paul P Clancy Jr
Councilor Michael J Germain
 

City Hall - 455 Main Street Worcester, Massachusetts


Present Were:Chairperson Councilor Frederick C Rushton Councilor Paul P Clancy Jr Councilor Michael J Germain
Councilor Gary Rosen
 
Also:City Clerk David J. Rushford, clerk
 
1.

CUSTOMER SERVICE CENTER

1a.

Report of the Committee on Public Works Upon the Communication of the City Manager transmitting informational communication relative to the City Council request to provide a detailed service report of the Customer Service Operations that would include how many calls were answered per seconds and how many issues were resolved to the satisfaction to the caller.
# 17a CC March 11, 2008


In Committee March 12, 2008 - Held

Attachments

Recommend Hold

1b.

Report of the Committee on Public Works Upon the communication of the City Manager transmitting informational communication relative to new services at DPW&P Customer Service Center: recommend Communication be referred to the Municipal Operations Committee.
# 17b CC March 11, 2008


In Committee March 12, 2008 - Held

Attachments

Recommend Hold